FAQ

We specialize in creating beautiful, coordinated home spaces with our carefully curated collections. Our products include:

• Accent Rugs and Area Rugs
• Complete Bath collections including Towels, Accessories, Hardware, Rugs & Mats, and Storage
• Bedding essentials including Bed Blankets, Pillows, and complete Bedding Sets
• Home fragrance with Candles & Home Fragrances
• Lighting solutions including Ceiling Lights and Desk Lamps
• Decorative accents like Clocks, Decorative Objects, Doormats, and Dorm Decor

At Threshold Home Furniture Store, we’re committed to providing home decor that balances contemporary aesthetics with timeless appeal. Each piece undergoes rigorous quality checks before shipping to ensure it meets our high standards for durability, design, and craftsmanship.

Yes! We specialize in Bedding Sets & Collections that allow you to create coordinated, designer-looking spaces with ease. Our collections are designed to work together harmoniously, taking the guesswork out of creating your dream home.

We take great care in preparing your order for shipment. All orders undergo quality checks and careful packaging to ensure your items arrive in perfect condition. Please allow 1-2 business days for order processing before your shipment is dispatched.

We offer two shipping options to meet your needs:

• Standard Shipping – $12.95: Uses premium carriers DHL or FedEx. Your order will arrive within 10-15 days after dispatch. Includes tracking information.
• Free Shipping: Automatically applied to orders over $50. Uses EMS service and delivers within 15-25 days after dispatch. This eco-conscious choice combines affordability with reliable delivery.

We ship globally to most countries, with the exception of some Asian regions and remote areas. During checkout, our system will automatically confirm if we can deliver to your location.

Once your order is placed, you’ll receive:

• Order confirmation email within minutes
• Shipping notification with tracking details once your order is dispatched
• Regular updates on your shipment’s progress
• Friendly notification when your package is out for delivery

Customs fees may apply to international orders based on local regulations. These fees are the responsibility of the customer and are not included in your order total.

We want you to be completely satisfied with your purchase. You may return items within 15 days of receipt. Please contact our customer service team to initiate a return and receive instructions.

Returned items must be in original condition, unworn, unused, and with all tags attached. Items must be returned in their original packaging.

Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption technology to protect your personal and payment information. Your data security is our priority.

While you can checkout as a guest, creating an account allows you to track orders, save your preferences, and enjoy faster checkout on future purchases.

Our customer service team embodies the personal touch we’re known for, providing support that’s both global in reach and neighborhood-store friendly. You can reach us at:

Our customer service team is available during regular business hours. We strive to respond to all inquiries within 24 hours.

While we don’t currently offer formal design services, our collections are specifically curated to work together seamlessly. Our website organization and product descriptions are designed to help you create beautiful, coordinated spaces with confidence.

We’re dedicated to creating home decor that balances contemporary aesthetics with timeless appeal. Our delivery services mirror our design philosophy—thoughtful, reliable, and designed to enhance your experience. We’re honored to be part of your home decor journey and look forward to delivering beautiful, quality pieces that will help transform your house into the home of your dreams.