Welcome to Threshold Home Furniture Store! We’re delighted to have you as part of our community of home decor enthusiasts. These Terms and Conditions outline the rules and guidelines for using our website and services, ensuring a transparent and enjoyable shopping experience for everyone.

1. Acceptance of Terms

By accessing and using our website at homes-decorations.com, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.

2. User Obligations and Responsibilities

As a valued user of our site, we ask that you:

  • Provide accurate and complete information when creating an account or placing an order.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Refrain from attempting to gain unauthorized access to any part of the site.
  • Respect our intellectual property rights and the rights of other users.

3. Products and Services Description

At Threshold Home Furniture Store, we specialize in creating beautiful, functional spaces with our carefully curated collection of home decor items. Our product range includes:

  • Floor Coverings: Accent Rugs, Area Rugs, Doormats, Bathroom Rugs & Mats
  • Bedding & Bath: Bedding Sets & Collections, Bed Pillows, Bed Blankets, Bath Towels, Bathroom Storage
  • Home Accessories: Bathroom Accessories, Bathroom Hardware, Candles & Home Fragrances, Clocks, Decorative Objects
  • Lighting: Ceiling Lights, Desk Lamps
  • Specialty Items: Dorm Decor and other seasonal collections

Product Quality Commitment: Each item in our collection is selected with attention to quality, design, and functionality. We strive to provide accurate product descriptions and images on our website, but please note that colors may vary slightly due to monitor settings.

4. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Payment Methods

We accept the following payment methods to ensure a convenient shopping experience:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

We’re committed to delivering your home decor items safely and efficiently:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

Shipping Note: While we ship globally, we cannot deliver to some Asian countries and remote areas. Delivery times are estimates and may vary depending on customs processing and local delivery conditions.

5. Returns and Refunds Policy

Return Timeframe

We accept returns and exchanges within 15 days of your receipt date.

Return Conditions

To be eligible for return or exchange, items must be:

  • In original, unused condition
  • In original packaging with all tags attached
  • Free from any stains, odors, or damage
  • Accompanied by the original receipt or order confirmation

Non-Returnable Items

To ensure the health and safety of all our customers, the following items cannot be returned or exchanged:

  • Bath Towels (for hygiene reasons)
  • Bed Pillows (for hygiene reasons)
  • Bathroom Rugs & Mats (once removed from packaging)
  • Candles & Home Fragrances (once opened or used)
  • Personal care items of any kind
  • Items marked as “Final Sale”

Refund Information

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product.

6. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Threshold Home Furniture Store or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability

Threshold Home Furniture Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the site or our products. Our total liability to you for all claims arising from these terms or your use of the site shall not exceed the amount you paid for the products in question.

Quality Assurance: While we take great care in selecting and describing our products, we cannot guarantee that your computer monitor’s display of any color will be accurate. Product dimensions are approximate.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Agawam, US.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after any changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

Our customer service team embodies the personal touch we’re known for. We’re here to help with any questions or concerns:

Email: [email protected]

Address: Threshold Home Furniture Store, 30 Windermere Dr, Agawam, US 01030

Response Time: We typically respond within 1-2 business days

Thank you for choosing Threshold Home Furniture Store. We’re honored to be part of your home decor journey and are committed to ensuring your complete satisfaction with every purchase.